by Marketing Twins-Randy | Jun 12, 2008 | Customer Service, Web - Blog, z1429
In the world of online retail, I’m not sure there’s a better model than Zappos. So many articles have been written that I don’t need to include my own. However, I will tell you that my mother-in-law was so impressed by their extraordinary customer...
by Marketing Twins-Randy | Jun 10, 2008 | Funny, z1429
Something’s going on now! Last week, we got impassioned pleas from Joe (read it here) and Mike as well (read his letter here). I guess with Father’s Day approaching, the heat is on . . . and some guys are feeling anxious about the gift they are about to...
by Marketing Twins-Randy | Jun 7, 2008 | Duct Tape Marketing, Innovation, Web - Blog, z1429
Sure all the “big guys” are using social media more and more (generally, social media can be blogs, RSS feeds, podcasts, email marketing, social networking sites like Facebook, LinkedIn, MySpace, Plaxo . . . all the the “new ways” of marketing...