Are you solving your customer’s problems?

We have written extensively on the topic of DIFFERENTIATION.  When potential customers look down the list or down the street at your competition, why would they pick you?  Are you differentiating on price alone?  I hope not.  PRICE a lousy place on which to compete...

Are you creating customer paths?

  When it comes to social media marketing, many businesses launch their presence on Facebook or Twitter or Pinterest with great fanfare and intention.  But sadly, a few months (or even weeks) later, they give up, declaring, “this doesn’t work!” ...